Mahanagar Telephone Nigam [MTNL] — Deposit refund after surrender of landline

Address:thane west

In have surrendered my landline no in April 2019 and have requested for the refund. neccesary acknowledgement documents are with me. whenever enquired i got the reply that the fundings have not been done by the Govt.
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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