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Mahanagar Telephone Nigam [MTNL] — Double payment of tel bill
Sub: Refund of Excess payment of MTNL bill No. [protected] dt 8th Sept 2021 Ref: Tel. No. 27102137., CA No. [protected]
I surrendered this telephone connection No. 27102137 on 8th Sept. 2021. I deposited the instrument etc. at the Saraswathi Vihar Tel exchange and submitted the papers at the Sanchar Haat at Telephone exchange, Sec-3, Rohini .
I was given the latest & final bill No. [protected] dt 8th Sept 2021 for Rs 271/- and was told to pay by CASH there itself so that the disconnection can be effected . I paid the bill by CASH accordingly and the disconnection was completed.
HOWEVER, perhaps in view of the ECS mandate, SBI has paid the amount of Rs 271/- to MTNL on 26 Sept 2021 debiting the amount to my SB account. THUS, Double Payment has been made ( by cash and by ECS) against the same Bill No. [protected] dt 8th Sept 2021.
. May I request you to arrange for refunding the Excess amount of Rs 271/- paid to MTNL inadvertently ( double payment)
C2/50 C, Yours faithfully, Keshavpuram,
Dt. 9 Sept 2021. ( R.KESAVAN )
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.