Mahanagar Telephone Nigam [MTNL] — excess billing for dolphin postpaid

Makwana Makanwala

from Mumbai, Maharashtra

Address:	400051
Website:	mumbaimatnl.in

I am subscriber of Dolphin post paid from beginning of company- Dolphin by MTNL Mumbai.
I had received msg that my data usage of July, 17 upto 18/7/17 is 48.2184 MB in morning & 2559.8688 MB same day evening & upto 25/7/17 is 3070.6681 out of free data:1024 MB, INTL: 0MB.
I had received shocking msg from co. that your bill of July, 17 is 11, 106/- on 31/7/17, before I received msg on 22/7/17 unbilled usage till date Rd.8, 798/-.Yet I had not received bill. I had contacted helpline nos., but couldn't contact. So I had tried on Monday, they insists me to come down to BKC office, instead of problem of senior citizen.
Generally my bill is 500/- to 600/-
They have deactivated my mobile 28/7/17 without a single ⚠️ call & forced to pay Rd.4000/- on a/c.

Plz guide me where I can solve my problem ?

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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

Aug 11, 2017

26215980's response I need to pay bill online for which CA No. of telephone no. 26215980 is required immediately. please tell me.