Mahanagar Telephone Nigam [MTNL] — I am complaining about non- operational of my land line[protected]

Address:

Bhaskar Mansion, 4th Floor, Flat no.20 and 21, Anushasan CHS, Sitladevi Temple Road, Mahim Mumbai - 400016. Maharashtra.

I have no dial tone on my LL[protected].
Complaint lodged on[protected] using Toll Free No. [protected]
Docket No. Received : 1499
No action taken by MTNL.

Complaint lodged again on[protected].
Received same Docket no. 1499.
Telephone is still "Silent"

Last Bill Payment for May 2021 payed online on[protected]
Amount Rs 321/-
SERVICE: LANDLINE
Name: WADIA FAROKH ERACH
Mobile: [protected]
Email: [protected]@yahoo.co.in
Payment Id: 11267992
Transaction Id: S0008/TR041/[protected]
Transaction Date: 21-Jun-2021 11:33:12

Please start my LL service ASAP.

Thankyou
Mr. Farokh E. Wadia