Mahanagar Telephone Nigam [MTNL] — Inactive Line since 1.5 years hence I request for deactivation

Address: C/401, Mulund Tulip CHS Ltd, Behind Saidham Complex, Off PK Road, Mulund West, Mumbai-400080

Dear Sir/Mandam
Landline number[protected]

I hope this letter finds you well. I am writing to bring to your attention the ongoing issue regarding the landline service with the number 25901278, which has been inactive for the past 1.5 years.Despite numerous complaints lodged with your customer service, the issues with the landline service have not been adequately addressed or resolved. This prolonged inactivity and the lack of resolution have caused significant inconvenience, and it is with regret that I request the disconnection of the aforementioned landline service.I understand the importance of maintaining a reliable and efficient service, but the persistent issues and lack of response have left me with no other viable option. I kindly request that you initiate the disconnection process for the landline number 25901278 at the earliest convenience.Please confirm the disconnection date and provide any necessary details regarding the process. Additionally, I would appreciate it if you could confirm in writing that there will be no further charges associated with this disconnected service.Thank you for your prompt attention to this matter. I hope for a swift resolution and appreciate your cooperation.Sincerely - Saiganesh Iyer