Mahanagar Telephone Nigam [MTNL] — land line & broadband complaint numbers of no use - wasting time and harassment.

Address:

Mumbai City, Maharashtra, 400 706

It seems to be like getting a lottery to get mtnl both land line and broad band mtnl complaint numbers 1500 and 1504. Really it is a punishment for the innocent customers. I tried and wasted half hour two three days to book my complaint but of no use. Worst scenario is forcibly enforcing advertisement so irritating both in hindi and marathi to a customer who is in no mood or time to hear such non sense advertisements since the priority is to resolve the problem, i do not know whose brain is behind this non sense, and it is high time to stop such irritating advertisements to customers which is another harassment. When want to book complain starting from 24 i have to wait for so many time h to try 23, 22, 21, 20... And so on till 1 and until no response but thanking for the patience.
Can mtnl stop this non sense for giving worst service to customer? Can some higher authorities be involved and interfere the great difficulty facing by customers.
How ever i want to resolve my problems for landline 2770 7029 both land line and wi fi. Please help me since the complaint numbers were not effective.