Mahanagar Telephone Nigam [MTNL] — Land line faulty no.28268840

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We have shifted to this new address we have instoled our land line with new number 28268840 alloted to us. With new number above we regret to inform you that during these 7 years this number never worked continuously for one month at a strach . Sometime metro rail problem, cable fault etc. we have made several complaints including written complaints result is big zero.

We are making payment through ECS so there is absutly no delay.This month every second day my number was out of order and last 8 days it is dead now.This land line is big nuisance to us. We wanted to surrender this line but you have advised not to do so., I am surprised to rectify cable fault it takes such long time. Please advice what we have to do in this regard.