Mahanagar Telephone Nigam [MTNL] — Landline and Internet

Re: My Telephone no. 23800438

This is to inform you that I had lodged the complaint of the above referred landline no. 23800438 being dead from 9th Nov 2020 and till April end it was dead. The complaint docket number was 6576. The MTNL engineers visited my place and resolved the issue at the end of April. I have not been able to use both the services i.e. calls and internet services. Also, I have been writing mails since 1st December 2020 and again on 25 th March informing about the same but the issue got resolved at the end of April. I also wrote a letter to MTNL, Gamdevi branch to cancel the bill till April as I could not use the services. I paid the bill for May before the due date. But inspite, they have disconnected my line.