Mahanagar Telephone Nigam [MTNL] — Landline & Broadband no 23851836 [dead]. CA no [protected] - New
S
Sharad Nath
Address:
MTNL Gamdevi Telephone exchange, Grant Road
No broadband service as instrument ADSL and internet connection lights are not blinking or connecting. Had similar issue a year back with no redressal for months due to MTNL being short staffed and work outsourced. After several complaints MTNL tried to solve the problem on phone and was informed that telephone instrument was faulty and MTNL has no new stock and has to procure instrument on own cost even though rent was paid to MTNL. When private electrician attended the fault, he categorically stated that the fault was with the Triband socket connecting phone and ADSL instrument. When cost paid to electrician for new socket the net started working. But the line connection was faulty with frequent disconnection. It has worked this way till today. Once again the instrument ADSL and net lines are not blinking. Lodged complaint on phone with MTNL and if no response will submit letter for disconnection of Triband service.
Was this information helpful?
No (0)
Yes (0)
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment