Mahanagar Telephone Nigam [MTNL] — Landline no 23851836 [dead]. CA no [protected], No replacement available for faulty instrument

Address:

CROWN MANSION B 3RD FLOOR FORJET STREET X LANE GOWALIA TANK

After my earlier complaint for dead phone line was forwarded to MTNL, repair persons had visited and started the phone, which worked for exactly one day. Now the problem has resurfaced and on contacting was informed that the telephone instrument is faulty. When asked to replace the instrument I was told that instruments are not in stock and should arrange my instrument, Would like to know why I m paying rent for the telephone and broadband instrument and whether I should keep paying rent for this dead instrument, the replacement for which is not available with such a big government organisation. Time has come for finding other sources and solution for this problem.