Mahanagar Telephone Nigam [MTNL] — Landline not working from last two weeks

p13

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110058
Website:	Mahanagar Telephone Nigam [MTNL]

This is to inform you that we have been complaining MTNL from last two weeks about the Landline given below are not working but no one is responding from their end they say that some will come and check but no one shows up. I have four numbers that are not working i.e. also see the day i complained.

1.[protected] / Complain # 557.
2.[protected] / Complain # 319.
3.[protected] / Complain # 523.
4.[protected] /Complain # 192.

now when ever we call on the number for MTNL we are only able to speak to IVR the automated machine but if by mistake we connect to some customer care rep no one helps and give different number. What we are looking is that the bill should be waived off for this month as we were not able to receive the services.
Kindly look into the matter and please get this resolved at the earliest.

Priyanka
[protected]

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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

Mar 04, 2017

Updated by p13 Please also update them that we need a waiver for this month bill.

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Comments

K c taneja

from New Delhi, Delhi

I have never opted 4 any service as of now. Even previous month also I have charged 4 this service when I have not made any request. Pls immediately stop this service on my mob no [protected] and inform me accordingly. Also reverse charges for previous month.