Mahanagar Telephone Nigam [MTNL] — Landline not working since 30th August 2020

Address:Somewhere near Ghatkopar and Vidyavihar

Hello, my landline is not working since 30th August 2020 and MTNL is continuing me to bill for the same. A complaint was filed with docket number 9339 but no response yet. I reached out to their given email address to stop the service as well as billing but to that as well I don’t have any response. I am unnecessarily charged for unavailable service by MTNL. Please help!
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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