Mahanagar Telephone Nigam [MTNL] — Landline Not Working since Feb 2020 but charging monthly bills

mehernosh11

from Mumbai, Maharashtra

Address:

MTNL Mumbai SEWRI WADALA EXCHANGE

CONSUMER NUMBER [protected]
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Landline stopped working during onset of COVID 19 and has not worked since.
MTNL charging monthly bills since then without repairs.
MTNL Landline Instrument is DEAD since Feb 2020 but they are charging monthly bills.
Complaint number 1413 as attached, raised in Sept 2020. MTNL changed the status to 'functional' which is completely FALSE and misleading.
INSTRUMENT and LANDLINE IS DEAD, just paying bills uselessly.
CONSUMER NUMBER [protected]
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

Dec 04, 2020

Updated by mehernosh11 No response from MTNL Mumbai Wadala yet. No repairs, entire building phones are not working.

Mar 03, 2021

Updated by mehernosh11 No response from MTNL Mumbai Wadala as YET! Charging monthly bill of Rs 500 since phone not working from April 2020! MTNL should be taken to CONSUMER COURT for this.