Mahanagar Telephone Nigam [MTNL] — Landline Phone Connection

Address:

E-332 Ground Floor, Nirman Vihar, Delhi 110092

Telephone has not been working for over five months yet Bills for usage is being received. Why should I pay for a non existent service?
CA No [protected].
Individual telephone.
Initially SDO said it would take a month to rectify as Jal Board had dug up some cable. Now the SDO does not answer calls. Actually no one in MTNL does.
Resolution Requested: 1. All bills initiated when telephone has not been working be immediately cancelled. 2. Since MTNL is unable to provide the service they can disconnect my phone which is not working anyway.