Mahanagar Telephone Nigam [MTNL] — Landline t. no. 27601006 in the name of smt sita devi.

Address:	New Delhi, Delhi, 110009
Website:	[email protected]

The above telephone is in the name of my Mother Mrs. Sita Devi who has been expired on[protected] and I approached your Sanchar Haat and the advise me that you will come with Death Certificate. I reproached the concerned person and he advised me that you should first transfer it in your name and than we will advise you the position. Now I have received a call from MTNL Office that Phone is disconnected due to non payment. You have to pay the five bill and than it will be transferred in your name and the disconnection request will be acceded. Please let me know the correct procedure to follow.