Mahanagar Telephone Nigam [MTNL] — MTNL Delhi Regarding refund of Security deposit against the Landline Phone 22916155

I had surrendered my above mentioned landline number on 10/12/2021 and all dues already paid and i was told by the office of the deppty General Manager Finance Office at Laxmi Nagar near Radhu lace, East Delhi-110092 that my refund will reach to me through Banker Cheque anytime within 02/two months from Feb 2022 as all documents were submitted for refund related to cancel cheque for refund as required by office at Laxminagar. But till date no refund came to me in any form. Going to office for enquiry is no only very time taking and expensive but also that office have no information related to refund. I ahve contacted on phone at 22043486, 22152822, 22141083 related to concern refund concern office to Laxmi Nagar Office of MTNL I am working in Ministry of Defence so time is very less. And for me it, s very expensive
Therefore, you are requested to please refund my refund soon otherwise I will have to approach court for refund with damage cost also because quantum of amount of security deposit is not as important as the performance of or obligation duty by the concerned officials to honest customers and citizens.
Hope the needful will be done soon.
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Feb 09, 2024
Updated by Dr Satyender
I had surrendered my above mentioned landline 22916155 number on 10/12/2021 and all dues already paid and i was told by the office of the deppty General Manager Finance Office at Laxmi Nagar near Radhu lace, East Delhi-110092 that my refund will reach to me through Banker Cheque anytime within 02/two months from Feb 2022 as all documents were submitted for refund related to cancel cheque for refund as required by office at Laxminagar. But till date no refund came to me in any form. Going to office for enquiry is no only very time taking and expensive but also that office have no information related to refund. I ahve contacted on phone at 22043486, 22152822, 22141083 related to concern refund concern office to Laxmi Nagar Office of MTNL I am working in Ministry of Defence so time is very less. And for me it, s very expensive
Therefore, you are requested to please refund my refund soon otherwise I will have to approach court for refund with damage cost also because quantum of amount of security deposit is not as important as the performance of or obligation duty by the concerned officials to honest customers and citizens.
Hope the needful will be done soon.
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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