Mahanagar Telephone Nigam [MTNL] — mtnl mumbai 25035630 line is dead since last 15 days

Address:	Mumbai City, Maharashtra, 400070
Website:	MTNL mumbai

Our telephone number 25035630 is dead since last 15 days and we have put complaint by phone once and online twice, the docket number is cleared without attending the complaint.

Today again i have registered the complaint of the dead line, the docket number of which is 2745.

It seems mtnl has kept once person just to clear the docket number without attending and/or resolving the complaint.

We have already done advance payment in credit to mtnl for this landline. If you are unable to provide us the service, please let us know as such and we will apply to disconnect the landline without getting harassed in such a way by making the complaints every day even though we are paying you.

A day late in payment to mtnl there is a fine, so what do the customer do when there is delay in attending of the complaint even when there is less of the customer left who are using landline nowadays in mumbai in this digitalized era.

Please look into the matter asap or revert us with a solution if we should switch to disconnection of the line.