Mahanagar Telephone Nigam [MTNL] — My broadband is not working

Address:Lajpat Nagar 1, New Delhi

Sir, i am lodging complaint regularly since more then two and a half months that my broadband is not working. I have lodged online complaints on regular intervals.in my modem internet light is not coming permanently, means no internet connection.
Sir i am paying the bill regularly just for no internet connection. I want my last three months bill amount back refund to me.
Sir, i want mtnl should refund my bill amount to me for last three months because the service which is to be provided by the mtnl against that bill amount is not given to me by them. Mtnl is fail to provide me the service.
I want my bill amount back as at earliest.
My broadband number is 29821589 in the name of anup singh.
My contact number is [protected]
Thanks
Anup singh
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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