Mahanagar Telephone Nigam [MTNL] — Non receipt of sms msg regarding data usages

dppddp

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400086
Website:	MTNLMUMBAI.IN

I, devendra p. Patil, am subscriber for mobile no.:[protected]. This is to place on record that i had opted for buddy-299 plan. Accordingly i was to get 300mb free data. But for the whole month of jan.2017, i have not received any sms from mtnl stating my weekely usages of data.Consequently i had overused the data limit of 300mb and my bill for the month was 2077.0 upon speaking with cust service they told me there was technical glitch and so sms was not sent. I am subscriber of another no. [protected] for same name devendra p. Patil. On this no. I get the sms regularly stating my data usages. I request you to rectify this glitch on mobile no. [protected] so that againt i can request to start my data service and use my free 300mb data.

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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

Mar 08, 2017

xyzsharma's response Sms received: Hi, your subscription for MtnlSub2 has been renewed successfully from MD UPOWER & dear subscriber you, have been charged rs. 2 for MtnlSub2 subscription pack from 56060302

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Comments

xyzsharma

from Delhi, Delhi

Rs 2 is being charged per day for Old is Gold song sub. though I never opted for the same. I sent sms UNSUB Old is Gold song to 56060 as direcred by, but still illegal detention is being made in my balance MtnlSub2 for the service I have never subscribed :
.

Pl. check my complaint and get stopped this illegal detention.
Mob No. [protected]