Mahanagar Telephone Nigam [MTNL] — non-working telephone lines and reversal of charges[protected]/27640565/[protected] since april 2019

Address:

R-215, T.T.C. Industrial Area, MIDC, Rabale, Navi Mumbai - 400701

Our telephone numbers 27694367/27640565/27601725 have not been working since 11.04.2019.

It is very shameful on the part of mtnl to keep on charging it's customers even though they have not provided any service since more than a year.

We have complained numerous times but still the phone lines are not restored till date.

Also as per your last confirmation it was stated that the bills were reversed till july 2019.

Kindly note we have again received a notification about the outstanding bill for all 3 numbers from november 2019.

A reconnection fee of rs.100 is also charged upon that, whereas the telephone lines are not yet restored.

Outstanding bill of rs. 1550 is shown for month of june 2020 and again a bill of rs. 825 is shown for the month of july 2020.

Without the phone lines being active, how can we be charged such an exorbitant amount?

We once again request you to kindly reverse these charges and take some strict action regarding the faulty service.

Thanks and regards,