Mahanagar Telephone Nigam [MTNL] — Our phone is dead for the past three months now. constant complaints to customer care has yielded no result.Kindly look into the matter

Pasrichs

Address:

East Patel Nagar New Delhi

We have made constant complaints about about our land line number 25783939 to customer care . We even visited thei local office but were given only false assurance . Kindly look into the matter or we may disconnect the phone since we are paying the rent for no reason .

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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

Dec 20, 2020

Updated by Pasrichs Finally after four months of lodging complaint with MTNL (August 2020 - Dec 2020) our phone is up and working . Thank You for your co operation. Just a small question, we have been paying the rent for the phone without using it, how can we get the refund or adjustment for same.

Regards
Dr Shilpi Pasricha