Mahanagar Telephone Nigam [MTNL] — pathetic customer service

Mudasir Rauf

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400072

Hi, my mtnl (Mumbai) telephone (Number[protected] has been out of order for the last 16 days. I have lodged online complaint thrice and even i have lodged complaint by calling there call centers - nothing happened. Even the officers are not responding (Mr. Yadav [protected]). Where do we go as customers i registered a complaint that my phone line was not clear on the 4th of this month. But till now no action has been taken on that complaint. I have tried to calling sakinaka telephone exchange[protected], 28511300,[protected] of their numbers but as usual no body answers the calls. I have the telephone number of the area line man from previous repair instances. So i tried to calling him too but no response again. So for the past one week i have tried everything that is possible but with no progress. How do i get this resolved?

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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

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Comments

Narottam Singh Charan

from Sangli, Maharashtra

Hi,

Kindly help me out as am not getting any reply message from 1901 for number portability.
I have followed the procedure, typed "port xxxxxxxx83 (Mobile number)", & sent to 1900 for more than 15 times but not even for single time i got reply back msg from 1901.

kindly help me out in this.

Thanks in advance.
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