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Mahanagar Telephone Nigam [MTNL]

Mahanagar Telephone Nigam [MTNL] — Pathetic Delay in Broadband Issue Resolution

Reaching out for urgent help, as my complaints & service requests raised are not addressed for long time.

Below are references of Complaints,
1. Complaint raised about non working on Broadband last week
2. Broadband complaint again
3. Latest Modem Replacement service Request

No response received on anything yet on closure of Broadband working & identification of actual problem. Complaints raised are also being closed in the system, without resolution of problem now.

Tried reaching on practically all Toll Free nos as well as nearby MTNL Office nos during these days, with no response at any not for so long...

Can you help to get the root cause identified urgently for Broadband not working, while I have been paying for so long with service interrupted completely ?
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Nov 04, 2020
Updated by Atul.Dixit Not a single response received post your notification to MTNL. Can you help escalate this to resolve this urgently. Else no use of having shared you all my details.
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information