Mahanagar Telephone Nigam [MTNL] — Payment of dues

Address:

179/9 NEW KAILASH BHAWAN SION EAST MUMBAI 400022

We have recd payment outstanding from mtnl in march 2022,
our telphone number[protected] is not working since 1.5.2019
we have repeatdly given complaints for the same .
No proper reply was given to us, we had also visited the mtnl office at matunga fro our complaint,
the only excuse was the cable is faulty and mtnl does not have any money to relplace you may cancel the connection, nor they showed any interest to hear the complaints as their salary was pending since a year.
We had given letter for disconnection of our number,
now they want the poayment for the months for which the telephone line was not working.
The ref no of the letter :
dmf(tr-1)/zone-2/os/24072671/dnpjumper2/sion/14424 .
Amount 1660/-
also w ehave tried calling on the number [protected] to dy ngr mr prasome, but no reply from him .