Mahanagar Telephone Nigam [MTNL] — phone no[protected] out of order for over a month

Address:

Flat No. A - 609, Radhakunj Society,

Sir,
The above phone no installed at my residence flat no a/609, radhakunj society, manmala tank road matunga west mumbai 400016 is out of order for a period exceeding a month. I have already lodged a complaint long ago and the same is pending as on date. Meanwhile i have received sept bill also for payment. Since during last month i have neither made a call nor received a call due to non resolution of complaint at your end, you are requested to waive tis bill and not to charge me any amount till phone connection is restored. If this is not possible i am prepared to surrender this phone immediately.
Ca vinayak velhankar