Mahanagar Telephone Nigam [MTNL] — Poor broadband services no response

On 11.12.15 to 12.12.15 I had been trying for MTNL broadband to complain 1504. through my telephone no.27707029.There was some broken recorded voice in Marathi and afterwards the call was transferred to waiting for music for long time for so many times. Instead of 24x7 services I had no reply for the two days. This means either there was nobody at service, or no responsibility, or sleeping, or no cares, or mismanagement.It was very disgusting when so many competitive broad bands were available such negligible attitude to be checked at the earliest by higher authorities.