Mahanagar Telephone Nigam [MTNL] — Refund of payment

Address:

401,c wing new Mazgaon C.H.S, nesbit road, mazgaon mumbai 400010

Dear sir,
My telephone number is 23701918 I paid my 2 bills of RS. 727.00 offline in morning on 4/05/2021 and my family member also paid it online later on .my payment id is 9078511 plz get me refund sir