Mahanagar Telephone Nigam [MTNL] — Refund of Security deposit for CA no. [protected]

I am B B Dabhole who was availing mtnl landline facility under non..oyt general plan senior citizen
I surrendered the phone on8th December 2020.alongwith all the required documents and requested them to refund the deposit.
D.M .MTNL Mrs Bhalerao replied to my request saying that deposit cheque of rs 1609 was sent by post on 28.7 2021to my registered address which till date did not reach me .When asked about the registered address she is repeated the same answer .
My mtnl phone no was 21636539 . I have attached photo of my registered address as mentioned on the bill.
And I haven't received the refund on the mentioned address. Please confirm.
Humble request to get my Security deposit .back .
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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