Mahanagar Telephone Nigam [MTNL] — Rude service centre operators | |||||
I have been trying to get resolution to my MTNL broadband wifi problem for over the months. Internet works only when the cable is connected to my laptop. Wi fi does not work on any device. After three months of looking for resolution, I decided to change my broadband plan. The aunties who are employed by MTNL call centre were extremely rude. When I asked a question, they just kept hanging up. On one such call, one operator kept me on hold and started talking derisively about me to the aunty next to her, saying, this customer is asking too many questions. I could hear them talk gossip about me. And when I confronted her about it once she got back on line, she just cut the call. MTNL is the most inefficient company and has no qualms about it. The employees are unqualified and have no manners. Was this information helpful? | |||||
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint. | |||||
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![Mahanagar Telephone Nigam [MTNL] Phone](/img/bn/phone.svg "Mahanagar Telephone Nigam [MTNL] Phone"){kind=small}
+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
![Mahanagar Telephone Nigam [MTNL] Website](/img/bn/www.svg "Mahanagar Telephone Nigam [MTNL] Website"){kind=small}
![Mahanagar Telephone Nigam [MTNL] Address](/img/bn/location.svg "Mahanagar Telephone Nigam [MTNL] Address"){kind=small}
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
2) application for shifting 10/03/17
sir,
I navalben shah, aged 81 yrs had applied for shifting of my landline having consumer no [protected]
there is no response and delaying the commissioning of my land line
i would like to know the reason for such delayed