Mahanagar Telephone Nigam [MTNL] — Security refund

Address:

MIDC Andheri (East)

Good afternoon,

Telephone number: 28378202.

Name of subscriber : Mr. Thampi Mani.

Address: C/15, Swagat, Mahakali Caves Rd, Andheri (East)

Mumbai – 400093

I have been a landline subscriber of MTNL for many years, now since I have retired and also due to the Covid- 19, we have decided the cancel the MTNL landline. Since I am staying in Kerala, I had asked my son Mr Kannan Mani staying at the same address in Andheri and whose email address is on your records to cancel the connection on my behalf.

The landline cancellation application was forwaded to the MTNL MIDC – Andheri (East) office on 09/06/2020 along with the instrument, this has been accepted on the same day and there are no dues pending. We have received the confirmation of this on the same day.

Ref: APPLN. NO: 28378202

SUBS. NO: [protected]

However, it is now 11 months and still we have not received the security deposit that I had paid initially at the time of applying for this connection many years ago. My son contacted the office in MIDC and they said go to Vileparle office and these people say go to Andheri office. This is going on again and again. I hope I can get a speedy resolution, due to Covid situation my son cannot afford to go different offices again and again and cannot risk his job.

Thanking you,

Yours faithfully.

Kannan Mani (son)

Mobile no : [protected]