Mahanagar Telephone Nigam [MTNL] — Tel[protected] instrument dead

Address:Crown Mansion B 3rd floor Forjett Street Cross lane Mumbai 400036

Filed online complaint and received docket no. Without any one attending to the complaint docket disappears and voice call is received on mobile that fault is rectified and if not submit new complaint and new docket no. This is reoccurring since last two months. Even escalating complaint to second level is of no use. Seems every member of staff is CEO level with no one to supervise from top. SORRY STATE OF AFFAIRS.
Looks like best solution is to surrender the number and get rid of this nuisance
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information