Mahanagar Telephone Nigam [MTNL] — Telephone bill generated even when the landline is out of order for more than month

Address:	400606
Website:	MTNL

My landline connection ( tel no[protected] along with broadband service is out of order for more than a month. an ooficial complaint has been raised on the MTNL complaint cell, Inspite of this MTNL is gnerating bills every month . when visited the local MTNl office, I am informed to pay the bill first and then apply for refund. Can't MTNL just inform the billing department and not generate the bill. what kind of pathetic service is MTNL offering by not proving the service and making the consumer run from pillar to post for MTNL's inefficiency.