Mahanagar Telephone Nigam [MTNL] — very poor attitude and service

Address:

400071

I have been experiencing problems with my internet connectivity since very long. The last two complaint numbers are 8421 and 2838. There were many more before this.

I am regularly paying my bills but the service i get in return is pathetic!

To add to this, your senior officers are very unresponsive! I have been trying to call your senior officer whose phone number is [protected]. Once he kept me on hold for around 8 minutes and still didn't respond to my query!! I called him many times but he either ignored my calls or answered his phone but kept talking to people in his office, completely ignoring the caller!!! What a rude and unprofessional person!!

I am completely disgusted and upset with your service! I would like to know what action you propose to take against your officer and how do you plan to solve my problem?