Mahindra And Mahindra — After depositing the entire cost of vehicle delivery not done

Sbi01699

Address:

Branch Manager,SBI, SAMBALPUR ADB,VSS MARG, SAMBALPUR

Dear sir,
We have financed Mrs.Pooja Agarwal Rs.13.16lakh for the purpose of purchasing a Mahindra Thar from Krishna Automotive, Rourkela. We have transferred the entire amount to the account of Krishna Automotive excluding the booking amount. It is observed that as on dated 20/03/2021 the vehicle still not delivered to the customer. Despite of repeated reminders they are not responding. It is a very embarrassing thing that is happening with financer as well as customer. It will carry a nasty image of the company in the future. Kindly look into the matter and respond immediately.
Regards
Branch Manager
State Bank of India
Sambalpur ADB
Mob: [protected]

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Mahindra And Mahindra customer support has been notified about the posted complaint.

Mar 20, 2021

Updated by Sbi01699 ar sir,
We have financed Mrs.Pooja Agarwal Rs.13.16lakh for the purpose of purchasing a Mahindra Thar from Krishna Automotive, Rourkela. We have transferred the entire amount to the account of Krishna Automotive excluding the booking amount. It is observed that as on dated 20/03/2021 the vehicle still not delivered to the customer. Despite of repeated reminders they are not responding. It is a very embarrassing thing that is happening with financer as well as customer. It will carry a nasty image of the company in the future. Kindly look into the matter and respond immediately.
Regards
Branch Manager
State Bank of India
Sambalpur ADB
Mob: [protected]