[Resolved]  Mahindra And Mahindra — regarding servicing issue

During my 1st servicing of my xuv 300 w6 petrol on dated 10/08/19 at ramnarayan swibaprashad delar at jorhat (Assam) i had to paid an amount of rs. 1207.00 they charged rs.308.00 for maxicare wind shield, distilled water, maxicare hvac etc.. It's all right but they charged rs. 899.00 for maxicare engine coating system.. I don't know what they done, they not informed me about this during servicing period.. When i took the gate pass then they told me that i had to pay the amount of rs.1207.00 i paid the whole amount in cash.. Is it the 1st free service?? Or is it the way that billed without informed the customer? When they opened the job profile then i told them that one sound occurred at the rear seat portion during running but they can't solve this problem and leave it. They not washed the bottom portion of my xuv and informed me that there washing ramp is not working from few days.. And as my already booked date i reached at the dealer by 8:30 am but they realesed me at 3:30 pm. So this was my 1st servicing experience in your company delar.. Very poor service.. As my experience it's very poor service than any maruti suzuki, tata, royal enfield, tvs, hero servicing delar.. This for your kind information and necessary action from your end.