Mahindra And Mahindra Complaints & Reviews

I had sent my xuv for service 3 days back, in surat, they upgraded software of music system and it got hanged due to some reason, now they are saying it will take about 10 days to replace my system, how am i supposed to drive my car for 10 days, which is still not sure, plz ask surat dealer to give me a replacement for those many days, i xont have time to write all what is gappening, plz contact me asap on [protected], issue is in your car not mine, otherwise i am planning to sell this piece of # and buy some other brand

I bought my mahindra scorpio s5 8 months ago. I got its door handle and side mirror painted from the company at the time of purchase only. Now, that paint is getting removed itself. I want the company to redo it as soon as possible. I am very disappointed with the paint work and the company too, these big companies don’t do their work properly. I didn’t get the paint job done from outside, because i need genuine work. But, even the company is not doing the genuine work. The paint from handles and side mirror is getting removed itself. I want the company to get it done as soon as possible. Otherwise, i will sue the mahindra and mahindra for not doing the genuine work even in their official company.

Sir i have purchased thar crde in june 2019..
The colour of soft top fades in only 2 months.. It ws just dirty and not in black colour.. I am dis satisfied with the quality of soft top.. The colour of softop changes in two colour.. The side of it ws light black.. And on the upper side the colour fades totally.. Pls resolve my problem.. My new thar appears to be old due to such bad quality soft top.. Not satisfied with mahindra at all

I have purchased the new xuv5oo in december. There was a problem in gear shifting yesterday. So i took it to my nearer service centre garg motors sirsa (Haryana). They refused to even check it. Very hardly i took there, i told them make it checked if there is minor problem than make it, otherwise you keep it here only. But they told me, we cant check also. This type of behaviour i have not seen any where. I had to brought my car back. Which was very tough because gear is no functioning. I hope i have done a mistake of buying car from mahindra. Because this type of behaviour of any dealer i have not seen.

Dear,
This is my second attempt to get my new vehicle, mahindra thar crde (Rj27 ub 2623) repaired by seeking help from mahindra.
I had purchased the vehicle on 13th june 2019.in just a month there was a problem with suspension and clutch. I had the vehicle examined at rr automobiles moti nagar new delhi.
I had also decided to get the 1st service done before the recommended kms so as to get any knicks and knacks sorted out. Despite being in the service station for a toral of almost 10 days there has been no solution.
Last time i had emailed, there was a customary phone without any feedback and my complaint was marked resolved.
A new vehicle shouldn't have such problems. Highly disappointed in the quality and the service of mahindra.
I have already given ample time and have tried reaching out to you but unfortunately it is to no avail. I am considering to file a consumer complaint as i think there is no other means to get a repair done even of bare bone vehicle such as thar. As i write the email the vehicle is still at the service station but the problem has not been resolved.
Will have to go through the hassle of legal remedy if there is no effective response asap.

I would request to take up the below matter with mahindra two wheeler.

Details of employer :- (Joined mahindra two wheeler under new delhi corporate office). Address as below :-

Mahindra two wheelers ltd.
Mahindra tower, upper ground floor
Bhikaji cama place
New delhi - 110066, delhi

Violation of labor law : i am in to sales & marketing - for which extensive travel is required to meet desired channel partners. Mahindra two wheeler has refused to reimburse the said amount. This amount was spend from own pocket which is to be reimbursed by company after travel completion. These claims were submitted with in company policy/ guidelines but money is not getting reimbursed. (Attached policies) & below complete details of the case.

Myself - ujjwal badhwar, ex - employee mahindra two wheeler. Employee code[protected].

With much anticipation writing this mail. Kindly look in to the below concern facing from last three years & i have been following it continuously with company.

Concern as below :-

Ex - employee mahindra two wheeler (Mahindra group) - owned by mr. Anand mahindra.

With due respect and utmost regard would like to brief on the subject matter which has been in unresolved frame since may2016 as can be seen from the trailing mails.

I have been following up for my tour claims, mobile bills since then, but not provided with resolution.

Key highlights below:-

Travel claims which are within company policy pending to be cleared.
To begin with all the claims are portal claims approved by my then immediate boss (Cbm).
As per travel policy shared by hr team no manual claims will be accepted, only claims approved by cbm will be accepted. My claims are all online/ portal claims.
All hr policies are followed for the said travel claims.
Moreover it was mailed by commercial manager - to submit all pending claims till march16 before 7 may16. (Attachment below). Same were submitted with in time frame.
All the claims are genuine claims & have spent my hard earned salary for official travelling as per my kra.
I had been running pillar to post all my job tenure with mahindra even working on my last working day.
As per revised annexure of 2 nd nov 15 (Attachment) all the guidelines have been followed and my claims from april15 to august 15 were submitted online through portal same are pending to be reimbursed even my mobile bills are pending to be reimbursed.

It is to notify all my claims from april to sep 2015 have been submitted online and none of them are manual claims. As per company guidelines.

I have all the proofs of claim submitted - amount left to be credited. Acceptance of the company that claims have been received.

All the claims submitted are as per guidelines of company. Attached are the company policies. Mahindra two wheeler has refused to follow these policies. Even i have been threatened on phone from company officials not to escalate the matter further.

Major point to be noted is was on medical leave from 14.09.2015 to oct 2015 due to severe typhoid & jaundice. Was also hospitalized for four days. I had submitted proper mail to hr on the same. Attached is copy of the same. If required can also produce medical reports. Medical reports were also not taken in to consideration.

Pending amount is huge which has effected me financially. I have been following /calling up for the amount which has given lot of mental stress.

I have not been given with travel claim amount, mobile bill & also medical reimbursement for the hospitalization.

Writing mail as it has been more then three years, exhausted all avenues and writing to you as a last resort, hoping my concerns will be fully addressed.

Kindly find attachment for company policies and to prove everything is as per company guidelines.

Request to look in to the matter so that fair & crystal decision can be passed on the said matter.

Ujjwal badhwar
[protected]

I narendra subba of sikkim have recently buy green bolero from 6th mile gangtok. And have claimed insurance and its under process. But its taking so moch time... Till today my bolero is untouch. 3 and half months passed still the same. I have put my bolero in adampool near ranipool, mahinder workshop. Only 7 months have become buying of bolero. M trying my best and please help me to finish maintenance.

Respected sir

I have owned a bolero zlx in dec-2017 having vehicle number rj36ua2410.. It was 2nd service that was done by k s automobiles udaipur that is authorised dealer for mahindra product as i know.
The service done on dated 1 june 2019.

Now the problems arises almost after 1 months.. My vehicles engines announces 'low oil pressure'... When i checked the oil i got that there is no oil in my vehicles engine.
The oil got leaked because the showroom did not change my oil filter and the bill showing that oil filer get changed at the time of service. The original filter (That was came with the vehicle) pictures are shown in attachments.

The fraud was done by showroom with me... My vehicles engine may damaged... I lost all the oils available in my engine too.

Kindly do needful against the showroom soon sir.

I am in need of justice sir.

Thanking you sir

I saurabh singh while traveling to my workplace today morning[protected] to bonthapally narsapur road faced a issue with my suv500 vehicle. My vehicle was in a running condition but all of a sudden my vehicle stopped while i was traveling. I then called the customer support team at 11.25am and i made a request to give me road side assistance. They told me that they will be sending the mechanic by 12.30pm and i was ok with it. But the mechanic came to that place by 1.30pm and examined the vehicle and didn't find the solution. Then he was leaving the place without giving me the proper response. I then asked him to tow my vehicle to the nearest service station. He denied helping me and told me that rsa service will be provided within an hour. But i didn't recieve any call or any kind of help from mahindra service team. So i made my own arrangements and parked my vehicle at automotive suchitra hyderabad. And later today night at 9.0pm i get a call from mahindra customer support asking me whether my issue has been solved or not? I don't understand why you people asked me this question when u didn't provide me rsa. Itseems like you people are only concerned for the sale of vehicle.

I need a proper response from your team by tomorrow morning stating the reasons for this kind o[censored]nprofessional service. If not i will be filing a case at consumer forum because you people promised me to give me service during my vehicle purchases. And mahindra was not upto their promises.

Saurabh singh
[protected]

Our XUV 500 went for service to VC Motors Rooma in Kanpur. Mr. Piyush Saxena called us from the service center and told us to but roadside assistance without any cost (since they always do it and bill, this time I have recorded the entire conversation (attached)), and of course charged Rs.1999 (attached). This is cheating your customer and not acceptable.

We have purchased a brand new xuv500 w11 (O) in june, 2019 from asansol. Our car runs about 15kms every week. But somehow everyweek the tyre pressure drops by 2psi in either of the four tyres including the spare tyre. There is no external sign of air leak niether there isn't any nail embedded in my tyres. I would be grateful if you suggest me whats wrong

Such a shame that engine damaged at 35600 kms for Mahindra jeetho and they need minimum 30 days for engine repair..

Vehicle not even completed one year and it is the blood line of my business and I am now suffering heavy loss due transporation.. . Alternatives cost unable to cover

More fonancialdamage waiting for 01 more months...

I just believed on your ads and the number of customers put their faith in your product

And now am one of the victims of a failed business due wrong selection for transportation..

Great experience...

Already inform about car diesel leking from pipeline.
How fast your service to solve after complained?
More than 4 hours to reach at vadodara cuty?
Or your company wait untill fire takes place??
Why your 24 hours help line number [protected] not reachable?
Why your showroom unablr arrange technician after complain?
Is it not a serious issue if the pipeline leakage bellow car??

My car mahindra kuv 100 car registration number is gj 18 be 9058 had accident on july 12 2019. I took it to shreeji motors mehsana gujarat for repairing. After two week they call me to pick up my car and told me to pay rs 5050 for the ac gas and coolent which they dont put in. Also they steal my antenna. I asked them to check their cc tv footage they refused to provide it.in short they cheat me so kindly take action against shreeji motors mehsana gujarat

Dear mahindra team,

Sir in may month i purchased an xuv300 on exchanged my old skoda laura.
But i am very disappointed with the performance of xuv 300,
1. High sound on front right suspension while drive the car it really make irritate during drining.

2. Vibration sound on middle rear mirror.
3. High irritating sound in the middle of the dashboard.
And i kept in notice with the company and service center manager more then 20 times but i have not recieved any satisfactory help and answer from them after four months.
And one person who sitting on a high post says that if the same problam occers in more then one car then its not a problam, it means it a manufacturing defect.
So please suggest me what should i do now while its a company fault manufacturing defect.
Thanks with regards
Brijesh

Dear sir

I have purchased one xuv 500 mahindra car on 10/04/2019 with engine no. And chasis number wtk4b24188 & ma1yu2wtuk6c15975 from your tvs agency kottayam. I had my first service which is due on 1000km from the kottayam agency at thellakom. When the vehicle is due for its second service at 5000 km i tried to contact in all the phone numbers which is provided to at the time of delivery of my vehicle. But in calling in these numbers some numbers are found in switched off status and some are ringing but nobody is talking the phone. I am working in state bank of india and i took one day leave to visit the showroom where i got the delivery of my vehicle. On visiting the showroom i came to know that that dealership with mehindra have been stopped and they are no more having any tie with mehindra and for the servicing of the vehicle i am told that i have to visit another agency. They give me the phone number of one of your agency at alappuzha, kerala. When i contacted the agency over phone in the first week of july 2019 they told me that they could give me an appointment only after 25th july 2019. Accordingly i booked my appointment for servicing my vehicle on 27.07.2019 saturday. I confirmed my 27th july appointment on 25 the july 2019 with the agency which they confirmed me. I planned my schedule accordingly but on friday 26th july 2019 at 5 o’clock i got a call from the agency that they are not able do the servicing of my vehicle on 27th and they cancelled my appointment. I am totally dissatisfied with the response i got from that agency. Now i don’t to whom i have to contact for solving my grievances. Even i could not contact any official of your company for escalating my problems. Now i am afraid where i have to take up if any mechanical problem arises on driving the vehicle on the road. I am very much sorry to inform you the poor customer services of your company. I am thinking that i have made mistake by purchasing a mehindra vechicle. As i am an official working at state bank of india, kottayam many of colleagues are enquiring with me the performance of your vehicle for which i could not give a recommendation due to the poor customer service of your agencies. Hope that you will give a positive answer to my queries and my problems will be solved at the earliest.

Thanking you

Yours faithfully

Suresh kumar c s

Product:- mahindra yugo 415di
Year of purchase 2017

A week ago my alternator stoped working. I went to mahindra service station jasoor kangra hp. They were not able to give me any replacement. I went to dealer in near chowk. They said we dont have the part as well. I am not able to find any part in market

Due to this my business is on hold if i dont get this fixed asap. Mahindra co-operation will be responsible to compensate for all the loss.

Contact:- ravinder kumar
Phone:-[protected]
Email:[protected]@gmail.com

Kindly please help me fix this issue.

Respected dear concern authority...
I am mohd nasir uddin want buy a xuv vehicle reached automotive dealer of secundrabad...
Lazy service executives not interested to give proper quotation and vehicle final price.
I am regularly visiting showroom but manager was not available for final cost of vehicle..
If this exists all mahindra vehicle will go off road...
Please look into matter..
Thanks
My mobil [protected]

This has gone too far in harassing a customer. A car that was promised to be given on july 7, 2019 got postponed to july 10, 2019. On finding out no work was done and numerous complaints to mahindra company. We ultimately got a new date of july 25, 2019. Now the car is ready and the surveyor has not come to check on july 26, 2019.
The car will now be released after the insurance company makes the payment. And after all the trouble we have faced we still have to make some payment after already making a payment of rs. 10, 000/- (Rupees ten thousand) even with a zero debt bumper to bumper insurance.
People buy a insurance so they don't need to face any problems. But if we still have to face problems with a insurance.

Kuv 100 nxt
Dl 10 ck 0145

With
Dinesh dabas
[protected]
Bodyshop manager

Sri durga automobiles
(A division of lido commercial co. Ltd.)
68/3, najafgarh road, moti nagar crossing,
New delhi - 110015
Email: [protected]@sdauto.co.in

Dear customer care,

We had sent the vehicle nos to this workshop for normal periodic service but he started asking charges of inr 3040/- to start the service and when we got the invoice with a little higher price 67000/- then we requested for some labor discount for which he bluntly refused and started misbehaving with us. We have around 21vehicles with us but if we get the same kind of treatment then i don't think we would be able to provide nbs international ltd a single business. You may connect to me on [protected].

Executive details have been given below:-
Shailesh metkari.
Service advisor.
Nbs international ltd.
Tel.:[protected]/88, ext. No:410
Mob.: [protected]