[Resolved] Mahindra And Mahindra — tuv 300 starting problem
I own a tuv300 t8 amt since 13 april 2015. I purchased this car with utmost excitement and i had always liked it since launch. But now i think purchasing this car was a wrong decision and i have committed a blunder.
My car was a week older when its transmission started giving problems. Mid way in the road it used to stop responding. 2-3 times i had to take it to mahindra's service centre at speedlinks panchkula but they said all is well. It was finally they took it seriously when i dropped the keys and said i don't need this car, keep it with you. Then the problem was rectified.
Now i am facing starting problem. This problem is going on for the last 2-3 months. I got the car serviced for 30000 kms at snowview automobiles, baddi and told them the problem, but the problem was not rectified. Then i took it to speedlinks panchkula twice. The car was kept under observation for 3 days. Finally they told me that i have to press the brake pedal repeatedly before starting the car to create pressure and this has also not worked. But, does pressing every time before starting the car make sense? The problem could not be diagnosed. So this is the way out i am being told. Such unusual problems and the inability to diagnose and rectify them is shaking my faith in mahindra. I tried to contact mahindra through their group communications e-mail id and gm (Service) at speedlinks panchkula. I only got a call from speedlinks panchkula that my car shall be called to the service centre to rectify the problem. But nothing has happened so far. Now i am forced to take legal action in this regard.
Complaint marked as Resolved Feb 6, 2018
[Dec 28, 2017] Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified SupportMahindra And Mahindra Customer Care's response, Jan 02, 2018
Sir, please email us your contact and vehicle details along with your feedback to [protected]@mahindra.com or call us at [protected].
Customer Care Team
Verified SupportMahindra And Mahindra Customer Care's response, Sep 03, 2019
Dear Sir, apologies for the inconvenience caused to you. Please mail us your contact number along with vehicle details to [protected]@mahindra.com or call us at [protected] to assist you better.
Customer Care Team
|5 Comments Updated:||Share0Tweet0|