Mahindra First Choice [MFCWL] — Complaint Nissan Terrano - Sitting in the garage for almost a year now.

Address:

Car planet, Thane

I am facing lot of issue regards to vehicle servicing inspite of having the insurance covered.

Car is there in the servicing centre from last 4months now( Auto Planet, Thane).
I won't recommend Mahindra First Choice Wheels - Car Planet Wheels to any of my family and friends because of the tie up you have with the service centre.

Here are my details of my car which I took from Mahindra First Choice Wheels.

Date of Purchase: 15th July 2019

Car model:- Nissan Terrano

Problem I am facing.

I had STOP ENGIINE light blinking on my car dashboard and used to breakdown.

First time I dropped the car at Autoplanet, Thane in the month of February 2021. I was told that the Diesel Bosch pump was faulty and needs replacement, since it was covered in the warranty,

I got the pump replaced and got the vehicle after almost 3 months on 5th June 2021.

After running for few days, again the same issue Stop engine and breakdown. I took the vehicle again to Autoplanet on 2nd July 2021.
Techinican told after the scanning, the replaced pump was faulty again.

Had to leave the car again for replacement.
Finally Pump got replaced and got the car back saying all is good, since Kundan from Autoplanet took the drive for 100kms no issue found. Got the vehicle back on 15th July 2021.

Thinking all was good, took the vehicle for outstation next day 16th July. After running for almost 40-45Kms, again STOP engine started blinking.
This was the worst thing which was happening.

Again called Kundan from Autoplanet, they ran the scan, same pump issue. Just to confirm Autoplanet service egineer took the vehicle to near by Nissan centre.
They have confirmed that pump was faulty.

Now Car is in Autoplanet again from 16th July.

This time, I dont want the old other pump to be replaced, need the brand new pump fitted.

If this is not happening, I am going to lodge a complaint about service and fraud you people are doing with the customers.

I have still not got my vehicle back, now they are claiming some issue with AC,

My car is sitting in the garage for almost a year now and Im just paying installment for the car loan.