I recently purchased a preowned XUV500 W11 AUTOMATIC from a MFCWL Dealer at Kolkata who gave me excellent service. I also purchased a 2 yr Warranty & RSA upto 16.05.2024 vide WFP[protected]. I also drove down to Mangalore from Kolkata & got an excellent FE of 17.3 kmpl. I am very satisfied with the car &I am returning to Mahindra after a decade.
After reaching Mangalore I Wanted to service the vehicle & approached MFCWL for a franchise. Initially they were reluctant but then gave me an address 31 kms. away from Mangalore city. When I asked them for a franchisee in Mangalore city, the MFCWL informed me that they have stopped the servicing of cars at Mangalore & i can go to any outlet of my choice, get the car serviced, and submit the bills for claims to MFCWL. In case MFCWL found the claim admissable, they would reimburse the amount.
One of the conditions set by MFCWL for the warranty to be effective is that the car should be serviced with an oil change within 6 months or 7500 kms. How do I meet this stipulation of MFCWL ?
In view of the above I request that MFCWL may kindly help me by the following choices.
1) Inform me of the MFCWL where I can service my vehicle.
2) Permit me to convert the above warranty to a Mahindra Warranty by paying the difference.
3) Refund me the money paid if none of the above is possible. Was this information helpful? |
Post your Comment