Mahindra First Choice [MFCWL] — SUBJECT : escalation MAL Consumer practices by warranty department mahindra first choice

I would like to bring this to notice that my car which i bought from noida car point on 19/11/2021 under warranty "CPP[protected]" with reg no. "DL10CH4867" faced a break down near agra after which i decided to drop the car at mahindra first choice service centre with wadhwa motors in agra at
"kasra No 15 80 ft road taj nagari phase 2 behind parsanath panchwati" on 12 th may 2022 and almost a month and my car is standing there without repair.

recently last week that my warranty claim was rejected and someone called Praful from warranty department tried to blame it on me for rejecting the claim. It looked intentional from mahindra first choice to cheat there way into rejecting the claim.
Its outrageous and unprofessional to serve with a sentence from the rep sying ; "Sir its your negligence." My car stopped and i have to bear all the pain in hot scorching heat wave in mid of highway and the rep has a bearance to blame me intead solving and serving the warranty .

Since my car is waiting there for a month and has caused me hell lot of incovinience and mahindra first choice has done nothing but cheated the consumer and not serving the warranty. They lure customer into buying the used cars by offering warranty after there is a problem they try to play games into sucking money out of customer after i have spend almost 520000 INR for buying this garbage.

I will request to help on this and grateful for intevention, also help me compensate for the harassement from the warranty department .

Regards,
Kumar Sambahv