Mahindra Two Wheelers — Centuro two wheeler

Address:

Koraput, Odisha

Dear Sir/Madam,

I would like to inform you that I purchased Centuro Two wheeler in July 2014 from Sri Ganesh Automobile, Jeypore (Odisha) with a belive that the vehicle is manufactured by Mahindra Company known to be most reliable and reputed Company. But since I had purchased the bike, it is giving troubles for which I have brought your notice and it was rectified by the Service centre. The details of problems along with the repair undertaken thereof till date.

i) Battery was expired in Aug-15 just after one year. The matter was reported to you but in vain.

ii) Mileage was about 50 Kms and rectified at service centre but there was no improvement. Once again in the month of Aug 2016, I visited service centre with a complain that low mileage. On checking it was 60 Km. Presently mileage is about 40 Kms on checking from the point it comes to reserve to again comes to reserve after filling.

iii) No Pick-up and engine vibration was reported which was rectified at service centre but marginally improved.

iv) .Fuel Gauge assy was defective which was rectified on 19/12/2015. Presently the same is defective for which I visited service centre but as I was told that the same can be replaced only after approval. Now I came to that the same is not approved although bike is under Warranty.

The Bike is under Warranty and I feel there is certain manufacturing defect lies with the Engine or its components due which low mileage & pick-up problem exists. I am not satisfied with the performance of the bike at all. The bike is most expensive rather than economical.

Further it is pertinent to mention that service centre is 40 Kms away from my residence and visiting again & again is time consuming and incurred additional expenditure. Moreover the service centre is closed on Sunday for which I have to take leave from Office and visit service centre for servicing/repair.

In view of the above, it is my humble request to resolve the problem at the earliest.

Regards.

C S Mishra
Mob:-[protected]