Mahindra Two Wheelers — Faulty two wheeler supplied by your dealer at tirora ms. Gondia 441911

Dear Sir

SUB: FAULTY TWO WHEELER SUPPLIED BY YOUR DEALER AT TIRORA MS. GONDIA 441911
REF: 1) TWO WHEELER MAHINDRA CENTURO 106.7 CC, REGN.NO. MH35 Z-9548,
ENGINE NO. MCDKG1B14E2G02722
2) PURCHASE / REGISTRATION DATE: 03 DECEMBER 2014
3) REGISTERED OWNER’S NAME: MR. SATISH SHAMBU SHARAN SHARMA

Please refer above details, and be noted that we have purchased your Mahindra Centuro 106.7 CC two wheeler during December 2014 . After certain month itself it has started giving the following complients which could not be rectified by your registered service points / repairers at Tirora ( Gondia ) and even at SURAT ( nearby Gas circle – where the vehicle is at present )

01. Piston and Head is making too much abnormal noise.
02. The fuel consumption is too much

Your service centre has expressed their inability to repair / rectify these complaints and they are asking us to get it done from somewhere else and we are not able to do anything in this regard.

From the above reference and subject you might have noticed that the vehicle has not run more than even two years and now itself it has started trouble beyond repairs, as per your commitments you have given us 5 year warranty and it is your responsibility to get it repaired/ rectified up to the satisfaction of the customers.

We would therefore request you to please do something immediately and mail us your replay and proceeds at the earliest.
We attach herewith the RC copy for your reference and needful

Thanking you
With regards

SATISH S SHARMA