Mahindra Two Wheelers — Mahindra centuro disk brake (N1 silver) bike

Address:New Delhi, Delhi, 110043
Website:www.mahindratwowheelers.com

Dear Sir, I have purchased my mahindra centuro bike (DL 9S BC 1855) from Najafgarh on 4th of Jan, 2015 for INR 56, 465. For which I was told about the mileage of 85 Km/Pl after the 3rd service. I completed all my services as per their instructions, after the 3rd service on 20th April, 2015 when my bike drove about 4, 873 Kms I was expecting the full mileage. But my expectations of good millage and reduction of noise from engine was not fulfilled. When i asked to the showroom and service center about the problem I was told that it would be solved after the next service. After the 4th service my problem was not solved and I was told the same thing which they said in my earlier complaint. Now I have completed 7 yes 7 services but the noise from engine is still not reduced also my bike gives the millage of about 45 KM/L. My bike never faced any accident and I have never got my bike repaired from outside the service center but I never got the full reliability of my product. I have filled numerous complaints to the authorized showroom and service center about the problems but they never listened to my queries. Every time I ask them about the solution I got the same answer that from next service my bike will be ok but last lime it crossed the limit as they said that your warranty of one year is about to crossed and we are not able to address your query regarding the product. I barely used my bike due to noise problem and aforesaid mileage problems. I belong to a lower middle class family and not able to use the bike for my business and other household works. Request you to kindly look into the matter and help me to get it resolved. I would be very thankful to you. My last complaints numbers which are available with me are as under. 1. INB49269 2.INB46580 other complaint numbers were not received as text on my mobile number. Regards, Sunil Kumar RZ 53 A1. Khasra No. 37 Shyam Vihar, Phase 2 behind pooja pipe factory Najafgarh Delhi - 43 Ph. [protected].
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