Mahindra Two Wheelers — Mahindra centuro unable to fix their own vehicle cdi

Address:

Ghaziabad, Uttar Pradesh, 201011

On Aug 2013, I bought Mahindra Centuro a . I was happy with my bike until it's self start stopped working. I took the bike to official service center (In Vaishali, Ghaziabad) and they said it has problem with battery but when i asked some one else to check the battery there was no problem at all (for your info the previous service center told me they do not have battery, so i can get it replaced by some to other place), after this incident i lost my belief on Mahindra's service center, so i took it to some other mechanic in my area and then they told me it's CDI (some electronic part) is not functioning and i need to get it changed and from that day i tried it with every local mechanic i have seen and then finally reached to another bigger mahindra workshop and they said same "CDI is not working", and asked me to wait for 7 days but after waiting for 7 days they told me to wait for some more time and then they said we cannot resolve your issue (because company do not have this part) they gave me no of customer care and their answer was not good enough and then i found my self with my bike for which i am ready to spend money but company is not able to produce it's part. It's very very annoying and sad for me because i loved the company and i own two mahindra two wheeler but both having problems if spear parts.

Unfortunately, my experience was very bad and i don't think so i am gonna by any other mahindra vehicle until company solves my problem.

I look forward to your reply and a resolution to my problem. I will wait 15 Days before seeking third-party assistance. Please contact me at the below address or by phone.

Sincerely,

Siddharth Saxena

C-58, Brij Vihar, Brij Vihar

Ghaziabad, U.P - 201011

Mob : [protected], [protected]