Mahindra Two Wheelers — poor services, non professional behavior by jmd automobiles

Address:

New Delhi, Delhi

1) mahindra gusto scooty bought — 7/5/19

2) starting problem from 1st month — 5 times complaints of starting problem — not with starter switch nor by kick — every time jmd service centre done the checking, assured it will not happen again, 3 times servicing done mentioning same problem (Documented on job card)

3) solution given — daily ride kiya karo, kuch der start kar ke rakho, battery recharge kara lo, starting switch change kar lo, choke on kar ke kiya karo etc etc.

4) finally on 28/2/20, jmd service centre told me to go to amaron distributor to change the battery as it was dead (Not mentioning mfg date)

5) amaron distibutor refused to change the battery as date of manufacturing of battery exceeds as per warranty.

5) gusto model 125 mfg date — 03/2018
Sale on — 7/5/2019
Battery make — 15/8/2017 with 1 yr warranty

6) they had already sold expired battery to me and top of that no one is actually repairing or checking the mfg date of battery or may be hiding this.

7) due to this there is lot of mental, physical, financial trauma for 10 mths to me and my family,
As there are 20-50 times kick every time we used to go any where.
Wastage of 20-30 mts for starting every time we go.
Sometimes we have to cancel our programe
Sometime scooty will stop in between and we have to come back by dragging the scooty.
We are planing to sell this scooty as it causes so much of pain

8) finally i have bought new battery from my pocket (Despite battery in warranty period). I already spent so much of energy, mind and time that i dont want to see or argue them.

9) this experience has ruined the image of mahindra company and its dealers.

Thanks