Mahindra Two Wheelers — Starting issue with mahindra mojo

Address:	560045
Website:	mahindramojo.com

It has really been a frustrating journey so far with mahindra's ₹208000 odd worth of bike. Having purchased this bike on 1st october 2015, the experience so far has been of worrisome living.

Today marks the 3rd time (!) of my bike not starting all of a sudden and having to be towed away to the service center. There have been instances where the bike doesn't start off the bat but eventually after trying for 3 to 4 times, does; but having towed it away because of this nuisance in the past emanates a sense of fear whether i will be making a ride today or not!

I am coerced to compare these issues which come out of this bike with that of a sub ₹50000 bikes which never face such petty issues. I am also the owner of lml freedom 12 years old which has never faced such issue. I am mocked at by my colleagues because of the issues i face. Also, in one of the situations, the horn stopped working. What is wrong with the electronics of this bike?!!

Disclaimer: this 'starting' issue with this bike is not uncommon. I see people posting to various groups regarding the bike not cranking/not starting, bike shutting off in the middle of the ride (!) etc, so often. I wonder if this issue is so common, why has there been no action taken against it. Aren't the dealerships escalating these issues to the r&d dept?

Whether you find the root cause of the issue or change the whole electronics system of the bike is your concern. As a customer, if i find these kinds of issues, how do you expect me to deem the bike reliable?

Shockingly, in the 2nd experience of such issue, the svc raised its hands saying they are unable to find an issue with the bike as the bike seems to be working fine when it was brought to the svc. I was sent back asking to wait for the issue to come up again! No effort was made to even replace any parts which could cause such an issue. I will share the details once i hear from you.

So here i am with the issue emerged again; forced to write this message informing you about my predicament.

What kind of action is taken against this; will only be seen in the coming days consider this message from all the people who face such issues.