Mahindra Two Wheelers — Worst product with worst service

Address:	560103
Website:	www.mahindratwowheelers.com

Dear Mahindra,

I bought my Vehicle (Mahindra Rodeo RZ: KA53EH 2348) in November, 2014 from Alpha Motors, Whitefield, Bangalore. I got it serviced in time. Recently, i.e. 18th March, 2016 my 2 wheeler got broke down and i am not able to start. I called up service center, the suggestion they gave is to get the vehicle in trolley.Shocked!!! one of my friend told to call customer care and got few service contact numbers, now I told the same service center people that i got contact from customer care and told them that i am not able to start vehicle. You know, he told he will send the Broke-down person who fixes the vehicle to start. And Finally he came & fixed. Coming Soon..I never thought that they give one more shock to me. After give service person, he called after 2 days and said the battery has gone. OK, fine replace (charges: 1500). As the new battery is having warrant, y, i am fine. Next day he called again, saying that wiring was bitten by a rat because of which indicators not working. I took the vehicle and using indicators. To fix that 3600. Shcoked!!! and no warranty on his service. Total (1500 + 3600 + 500 (service charge)) : 5600/-.. Are you Kidding.. the vehicle is around 1 yr, 4 months old, all services got done and in this service 5600/-. He want to help me, so the suggestion he gave was to sell in second hand and also says that this vehicle is not having re-sale value but this was told by Mahindra Service person.

Dear Mahindra, You know the only reason to buy Mahindra is to encourage Indian products. I am having activa which is 5 years old and i never spent that much money in last five years. You guys don't deserve in local market. and Truly, because brands like you only India products are under valued. I am going to circulation this entire story in social media. Imagine if a person spent his hard earned money in getting bike, and within short span of time he need to pay more that 10% of the vehicle cost for servicing.

One of the unfortunate customers of Mahindra,

Venkata Ramana
+91 [protected]