Make India Journey — Travel

 
4 Reviews
 manishs333 on Dec 9, 2015
This is to inform and request everyone to not book any tours through “Make India Journey (MIJ)” or Safari India (both are partners). The sales person will lure you initially with good pricing and facilities, However once you book with them and pay the entire amount, Their behavior will change and won’t be ready to change your Itinerary or hotel or transfers (anything you wish to change) and will keep asking for money (pulkit) every time. Their hotels are not confirmed at times and when you reach the venue the hotel staff will ask you to wait and then they will call them and verify things before letting you in the hotel. The entire service and process is pathetic even though you might have booked 3 months before and done the initial payment and entire payment before the tour begins. They will ask to co-ordinate with some Pulkit Khurana, who is really an person and will never ever listen to you and will keep asking money at every stage, even the driver asks for money and when you ask him the reason, he will say that the agency (Pulkit) has asked to take from you as you have not done the complete payment. I have never faced such a crook like Pulkit. So my experience and suggestion is you book directly through various sites such as Yatra / Viacom / Ezeego / Make my trip etc or if you know someone directly or book online directly on the hotel website. The hotel provided by MIJ are either poor or very far in the remote location (you will find difficulty in locating and reaching the hotels or the hotels are newly developed and they want to market their hotels). Ensure that you speak to the hotels before you leave, Take their complete contact details with address otherwise you will simply keep travelling and wasting your entire time in journey rather enjoying sightseen. Their driver will keep saying “Wahan Kuch nahi hai” and will minimize your sightseen

Do call me on [protected] or contact on manishs333@gmail.com if you need any further proof.
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Comments

Absolutely I agree with the above mentioned complaint. Please do not book your trip through Make India journey. It's absolutely not worth it. I had mailed and complained to make india journey feedback, customer care and all their departments regarding this guy Mr.Pulkit Khurana who starts shouting on phone to customers and however no action was taken and not even any apologies for his rude behavior. On the 2nd day of trip he told me and driver to head towards Manali and afterwards sends me a mail that company is not responsible for any mishaps that may occur on the way. Such is their level of professionalism.
Make india journey tour agent is fraud
Sir,
After tour completed not given tour bill
Nitin

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