Make My Trip — Refund not been processed for the cancelled booking - MakeMyTrip Booking ID: NF[protected]

Address:

New Delhi, Delhi

I booked return flight through make my trip for the kingfisher airlines as mentioned below, however we could not complete the travel as kingfisher was banned to fly or work. when I called make my trip they said that since kingfisher is not resuming their flights, I can cancel the tickets and i will get a refund. so I cancelled the ticker on the phone and was given the following information: Cancellation Date : 22 Nov '12, 13:03 hrs Ref No: IN1211R0093809 Cancellation Penalty: Rs. 0 Refund Amount: Rs. 6039 I have called approximately 50 times and wasted my money and time on the phone just to hear that they are in the process of my refund, now its more than a year that they have been promising me the same thing however my hard earned money has not been refunded yet. lately I have been hearing and seeing this in news paper that Yatra.com, IRCTC, & makemytrip.com are refunding the money but in my case they have not yet. I do not know why are they treating me so bad as a customer even though I have been a frequent customer but now they are leaving a really worst taste in the customer's mouth. MakeMyTrip Booking ID: NF[protected] Booking Date: Fri, 07 Sep '12, 14:30 hrs Delhi - Srinagar | Travel Date: Wed, 28 Nov' 12 Airline Kingfisher Class IT-352 Non-Stop Flight Duration: 1h 25m Departure : Delhi Wed, 28 Nov' 12 (13:05) Arrival : Srinagar Wed, 28 Nov' 12 (14:30) Class: Economy Srinagar - Delhi | Travel Date: Tue, 11 Dec' 12 Airline Kingfisher Class IT-312 Non-Stop Flight Duration: 1h 30m Departure: Srinagar Tue, 11 Dec' 12 (15:00) Arrival: Delhi Tue, 11 Dec' 12 (16:30) Class: Economy This is a kind request to the forum and to make my trip to help and provide a positive response to make a long time customer happy.