[Resolved] MakeMyTrip.com — Fund is not refunded | |||
Respected Sir/Madam I Mr. Santanu Santra tried to book an air ticket from Kolkata, India (CCU) to Taipei, Taiwan (TPE) on 9th September 2014 using makemytipe website as a guest user but the amount of Rs. 23, 929.00 is deducted from my online SBI account and I cant get the air ticket. My SBI account number is [protected]. The tranjuction details shown as in bank statement is CCABI1BWU589IGZ3293237 transfer to [protected] AVENUES INDIA PRIVATE. I also contact to makemytrip customer care on the same day but they told that they are not getting any fund for that reason the ticket is not booked. I also contact to SBI bank but the manager told that there is no unreleased fund for me. so please help me to get my money. Thanking you Yours truly Santanu Santra [protected]@gmail.com Account number:- [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
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At the outset, we apologize for the inconvenience caused to you. We understand a technical error (not intentional) has led to this unpleasant experience.
With reference to your complaint, please note that refund of 23929 has been processed on 9th Oct, 2014 with Refund Reference Number IGZ3293237.
We hope this matter will not prejudice your view of Make My Trip and we look forward to assisting you with your future travel plans.
Regards,
Team-MakeMyTrip Care